Management services are responsible for gathering and analysing information and data about problems and opportunities. The provision of management services involves using a range of methodologies and techniques and requires an appropriate attitude to problems, opportunities and potential for change. Recommendations are suggested for action. Management should be aware of the effects that the implementation of recommendations might entail.
The main application areas are Control, Business Transformation, HRM, Quality Management, Operations Management, Information Management, Quantitative Work and Method Study.
Management services are concerned with people at all levels of business. Customer relationships should therefore be based on mutual respect.
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